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Ordering Information
Ordering Publications
Ordering publications is simple with our online bookstore. Just add the items you want to your basket and complete the online order form along with payment information and your order is sent directly to our Publications desk.
Allow 7-10 days for delivery of all purchases being shipped within the United States and 10-14 days for all other countries. Expedited shipping is available for an additional charge. Orders being sent outside the U.S. (including Canada) must add $18 to the U.S. shipping and handling charge. Orders may be charged to Visa, MasterCard or American Express.
Prepayment, including shipping and handling, is required on all orders.
For orders placed from a Virginia address, 5% sales tax is automatically added to your order.
Order Form (PDF)
Print out an
order form
if you prefer to fax or mail your order.
Click
here
to download the print Resource Catalog. This file will take a few minutes to load.
Note: For a complete list of NAIOP publications, please visit the
online bookstore
.
Pricing Policy
As one of the many benefits of NAIOP membership, members are entitled to a discount up to 40% on NAIOP publications. Click
here
, for membership information.
Orders Outside the U.S.
All orders must be prepaid in U.S. dollars. Companies in Canada and Mexico may pay by credit card. Orders from any other country must be prepaid and checks must be issued through a bank with a U.S. branch. International orders must add $18 to the U.S. shipping and handling charge. Allow 10-14 days for delivery.
Return Policy
We want you to be completely satisfied with every product from NAIOP. Buyers may return merchandise in salable condition within 30 days of purchase for a full refund of the purchase price. The purchaser is responsible for the shipping costs unless NAIOP made an error. Any book that is defaced, damaged or marked by the purchaser will not be accepted. To return merchandise, indicate your reason on the packing slip and ship via a traceable method to:
BrightKey
Attn: NAIOP Receiving
9050 Junction Drive
Annapolis Junction, MD 20701
(800) 445-0443
Course Adoptions
Some NAIOP publications are valuable resources for the classroom and can be used as both supplementary and primary course texts. NAIOP will provide instructors with an examination copy of the book for possible classroom application. Instructors desiring such an examination copy are requested to provide NAIOP with the name of the school, course and estimated enrollment. This examination copy will be sent along with an invoice for the Non-member price. This charge will be canceled if an order is placed for 10 or more books within 30 days, thereby providing the instructor with a complimentary copy of the text. If the book is not adopted, the instructor must either send payment for the book or return the book to the NAIOP Publications Department.
Library Orders
In accordance with standard industry practices of discounting to libraries, NAIOP is pleased to provide a 40% discount off the Non-member price to all bookstores. For more information or to place an order, contact the NAIOP Publications Department at
naiop@brightkey.net
or by phone at (800) 445-0443.
Contact Information
NAIOP Publications Department
Attn: BrightKey
9050 Junction Drive
Annapolis Junction, MD 20701
Phone: (800) 445-0443
Fax: (301) 206-9789
Email:
naiop@brightkey.net
2201 Cooperative Way, 3rd Floor , Herndon, VA 20171-3034
Tel: 703-904-7100 - Fax: 703-904-7942 or 7944
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DISCLAIMER
COPYRIGHT 2004